Note: To view sample contracts and our "standard" contract, visit: http://www.onlinewebtraining.com/chat/contracts.html

Conducted by Robin Nobles

Academy of Web Specialists

Take search engine marketing training!

Wed Dec 18 09:10:53 robin so, let's get started on contracts!!
Wed Dec 18 09:11:20 robin we had a chat in October to update our 
"standard" contract, and I took notes from that chat and applied them to the contract, which is 
now posted online
Wed Dec 18 09:12:04 robin at that chat, we didn't get finished going 
over the contract, so we needed to have another chat to finish up. Then, I'll send the 
contract to our student who is an attorney in Internet law, and she's going to review it for 
us and make comments, etc.
Wed Dec 18 09:12:40 robin I assume that most of you have had a chance 
to look at the standard contract -- or have it up in another window here?
Wed Dec 18 09:13:24 robin what we tried to do with this contract is 
provide the basic wording, and then put in additional variations that might need to be 
added, based on your own business.
Wed Dec 18 09:13:31 webman could you give us the URL again please?
Wed Dec 18 09:13:46 robin yes -- the URL . . .
Wed Dec 18 09:14:07 burgwald where is contract
Wed Dec 18 09:14:28 robin  
http://www.onlinewebtraining.com/chat/StandardContract.html 
Wed Dec 18 09:15:18 cindyt Robin, how different is it from the old one?
Wed Dec 18 09:16:33 robin there are a LOT of differences. When we 
created the "old" contract, pay inclusion wasn't around. Yahoo! had an "express" listing, but 
you didn't *have* to pay -- it was your choice. We had more engines to deal with -- pay 
per click wasn't a major component, etc.
Wed Dec 18 09:17:31 robin Not quite sure how to make this the most 
effective, but let's start with #1 -- is there anything anyone wants to comment on #1 -- 
changes or additions/deletions/clarifications/etc.?
Wed Dec 18 09:17:50 robin This is the basic statement that you're going 
to provide the services . . .
Wed Dec 18 09:18:01 robin some companies spell it out in great detail, 
but other companies keep it short and simple
Wed Dec 18 09:18:28 robin some companies list specific services, 
additional online marketing services provided, etc.
Wed Dec 18 09:19:02 robin comments? if I don't hear any comments as we 
go through this, I'll just move on to the next number. Does that work for everyone?
Wed Dec 18 09:20:28 robin in #2, we get into pricing -- and again, some 
SEO's get very detailed here. I highly recommend getting an initial setup fee of some 
kind -- whether it's 50%, or 100%, or whatever --
Wed Dec 18 09:20:35 robin you sure don't want to do the work and have 
to fight for your money
Wed Dec 18 09:20:54 robin also, with pay inclusion, it needs to be 
clear WHO is going to pay for pay inclusion -- you or the client
Wed Dec 18 09:21:13 robin what about reoccuring costs like Yahoo!'s 
$299 (if you're going to fool with that, which is a whole other topic!)
Wed Dec 18 09:21:50 robin you can also outline maintenance costs here 
-- what's going to happen if rankings drop, how much per month, etc. I know some companies 
who charge per keyword for maintenance
Wed Dec 18 09:22:13 shermanhu with 3rd party services like Paid 
Inclusion, I prefer the client taking care of that, is that common practice?
Wed Dec 18 09:22:27 shermanhu my service fees separate
Wed Dec 18 09:22:33 robin I would say so, but what about the rest of 
you?
Wed Dec 18 09:23:10 webman definitely
Wed Dec 18 09:23:15 cindyt It's their credit card unless you are going 
to take on the liability and get reimbursed from them. I can track the results though for 
them...
Wed Dec 18 09:24:03 webman if you contract out to someone to do link 
popularity for you, that's a different story, depending on whether or not that was included 
in the quoted pricing  that I added here -- to address pricing changes. She knows an SEO who is locked into a 
particular pricing structure because of her contract, and she can't do anything about it 
at this point
Wed Dec 18 09:25:01 shermanhu with client's credit card, (cindyt) do you 
have the client pay for it, you give them the link, and walk them through, or how do you 
work that?
Wed Dec 18 09:26:01 shermanhu or do your clients trust you with their 
cc # (unlikely in most cases)
Wed Dec 18 09:26:09 webman I think asking the customer for his credit 
card info is perfectly legit. I just did a Yahoo submission for a client using his credit 
card info.
Wed Dec 18 09:26:23 cindyt I showed them how to go in and set up the 
account, then I go in and monitor and report on what's going on. I've been using google 
adwords.
Wed Dec 18 09:26:38 shermanhu I see, thx cindyt
Wed Dec 18 09:27:06 journey Had so one client far trusted me with the 
company credit card. How would you submit without their card?
Wed Dec 18 09:27:19 robin (I'll make a statement in the contract about 
whose credit card will be used -- as a reminder to get that straight)
Wed Dec 18 09:28:22 robin charge them ahead of time for the pay 
inclusion charges -- and then submit once you're paid. That's an option. For pay per click, that 
could be tricky.
Wed Dec 18 09:29:10 shermanhu that's a good idea, robin
Wed Dec 18 09:29:49 robin don't "assume" that your clients will pay 
you. I had a student who did a ton of work for a dentist, and had a heck of a time getting 
paid
Wed Dec 18 09:30:15 cindyt maybe they could pay 1 month in advance for 
ppc?
Wed Dec 18 09:30:32 robin of course, "professionals" are often the 
worst about that! grin'
Wed Dec 18 09:30:58 robin that's a good idea Cindy. Pay a month in 
advance, and if they run out of money, you can let them decide how to proceed from there
Wed Dec 18 09:31:33 webman I recently landed a HUGE client (and I'm not 
even sure from where) who wants me to optimize 50 sites for him (one for every state). 
Instead of paying me an optimization fee per site, he wants to pay me $100 per site per 
month, which in time should turn out to be more money. What do you think of such an 
arrangement?
Wed Dec 18 09:32:45 robin how complex are these sites? how much 
optimization would be required? how many gateway pages will you be creating? will you be using 
pay inclusion?
Wed Dec 18 09:33:00 robin I would definitely get a large chunk of cash 
up front!
Wed Dec 18 09:33:53 robin my concern with that arrangement is how much 
work is involved with these 50 sites -- how many "problems" you'll encounter - are they 
all in frames or Flash, for example? (can you imagine)
Wed Dec 18 09:34:13 robin does anyone have any comments or suggestions 
for Gil?
Wed Dec 18 09:34:19 webman I'll be creating a minimum of 12 gateway 
pages per site. The sites themselves aren't that complex and the pages are short,...
Wed Dec 18 09:34:39 webman which is why he needs the doorway pages...
Wed Dec 18 09:34:58 webman All the sites are strictly javascript and 
HTML
Wed Dec 18 09:35:24 webman and they're all currently being created. 
They aren't up and running yet
Wed Dec 18 09:36:13 robin Personally, I'm not sure I'd go that route -- 
unless I would get paid a cash bonus up front
Wed Dec 18 09:36:32 robin plus, sites for every state can be tricky if 
they all look alike -- are you responsible for rankings, etc.?
Wed Dec 18 09:36:42 webman I've made sure I get the $100 before the SEO 
is done
Wed Dec 18 09:37:04 webman yes, I am responsible for rankings.
Wed Dec 18 09:37:11 robin $100 for each site and then $100 per site per 
month
Wed Dec 18 09:37:44 robin no, I mean what if you have a problem with 
rankings, because the sites are similar in content with just the state swapped out (maybe 
that's not the case, but it often is in situations like this)
Wed Dec 18 09:37:56 robin anyway, we need to move on -- that's an 
interesting pricing structure for sure!
Wed Dec 18 09:38:21 robin any other comments about #2 of the standard 
contract?
Wed Dec 18 09:38:37 robin #3 begins to outline the actual work . . .
Wed Dec 18 09:39:01 robin and this example goes into more detail -- but 
the SEO can take it into even more detail by spelling out keywords, etc.
Wed Dec 18 09:39:40 robin just make sure you cover your bases here -- 
the # of keywords involved; whether you'll adjust pages until rankings are reached, etc.
Wed Dec 18 09:39:53 shermanhu Robin, I guess there are two camps here 
for pricing - pay for results or monthly "subscription" fees...
Wed Dec 18 09:40:17 shermanhu i'm curious about the common practice 
amongst those in chat here
Wed Dec 18 09:41:10 robin How does everyone handle their pricing?? 
let's hear from you!
Wed Dec 18 09:41:16 webman I usually charge 50% up front
Wed Dec 18 09:41:33 cindyt 4 or 5 phases, equally divided
Wed Dec 18 09:41:54 benu I charge set up fee and than maintence. 
Normally I am so busy that I get to my cleints site maintenace once in four months
Wed Dec 18 09:42:00 robin Sherman, when you pay for the maintenance 
fee, I assume you mean that you'd get paid for the initial optimization work, and then get 
paid a certain amount for maintenance every month?
Wed Dec 18 09:42:21 webman Once they pay, I tell them what keywords I 
think would work for them and we go from there. I keep the client very much involved in 
the process, so they can't come to me later and say I didn't know you were doing such and 
such.
Wed Dec 18 09:42:34 robin paying for results -- do you not get paid for 
optimization work but wait to see the results before getting paid at all?
Wed Dec 18 09:42:41 shermanhu 1/3, 1/3, 1/3 for total quoted project 
(design, seo, email, affiliate marketing) plus monthly servicing fees
Wed Dec 18 09:42:55 shermanhu yes
Wed Dec 18 09:43:44 robin I've seen a lot of different structures -- 
where you get paid based on traffic (not rankings) -- where you get paid based on rankings 
(top 10, top 20, top 30 -- different prices), etc.
Wed Dec 18 09:44:02 robin a lot of inherent problems with getting paid 
based on traffic, obviously
Wed Dec 18 09:44:28 robin have I missed any question marks???
Wed Dec 18 09:44:35 shermanhu I do not like the "pay for results" model 
- unless I set up a totally different site to drive traffic to the original, and charge 
per unique...i prefer monthly subscription model
Wed Dec 18 09:44:45 robin any other comments on #3?
Wed Dec 18 09:44:50 webman nobody responded to my payment comments
Wed Dec 18 09:45:11 peace #3 contract?
Wed Dec 18 09:45:27 robin Gil -- 50% up front? that comment? that's 
always effective and a very popular way of handling pricing
Wed Dec 18 09:45:38 robin no, #3 on the standard contract
Wed Dec 18 09:45:42 shermanhu #3 sound fine to me
Wed Dec 18 09:46:05 webman thanks, robin
Wed Dec 18 09:46:12 cindyt I have a comment on 3
Wed Dec 18 09:46:12 robin #4 -- here's the section where you outline 
what the CLIENT is going to do for YOU (imagine that!)
Wed Dec 18 09:46:19 robin Cindy -- go ahead -
Wed Dec 18 09:46:42 cindyt I see cloaking, link pop. etc. as being more 
advanced services, so I separated it out
Wed Dec 18 09:46:59 robin good point, and you can definitely do that. 
you can separate out PPCs as well --
Wed Dec 18 09:47:17 robin and any other online marketing services you 
do - like Sherman mentioned -- email marketing, affiliate marketing, etc.
Wed Dec 18 09:47:18 robin Journey?
Wed Dec 18 09:47:28 journey Are most contracts for 6 months or longer?
Wed Dec 18 09:48:23 robin good question -- I'm not sure we covered 
length if contract here -- but I'll sure make a note to look. How does everyone here handle 
it? comments?
Wed Dec 18 09:49:23 webman I think the bare minimum should be 3 months, 
but I like to go with 6 months.
Wed Dec 18 09:50:01 cindyt 6 months minimum for us beginners!
Wed Dec 18 09:50:06 robin the problem is, search engine rankings aren't 
instantaneous, in case you guys didn't notice that! grin! So, you have to give it enough 
time to build link pop and for the site to get "settled in" and with a good ranking
Wed Dec 18 09:50:31 webman that's why I use 6 months.
Wed Dec 18 09:50:35 robin I think a 6-month minimum is good --
Wed Dec 18 09:50:41 peace I'll take jobs with no months but recommend 
3,6 or 12 maintenance.
Wed Dec 18 09:50:54 cameron 3 mos for placement, 6 mo for achieving 
competitive rankings
Wed Dec 18 09:51:04 robin Cameron -- that's a good way of handling it!
Wed Dec 18 09:51:04 shermanhu in your #4 last bullet point
Wed Dec 18 09:51:05 shermanhu If client's site is light in textual 
content, client will provide additional relevant text content in electronic format for the 
purpose of creating additional Web pages
Wed Dec 18 09:51:29 dan #4 I have a concern on, prviding the clients 
request changes? wouldn't the clients webmaster wil follow and do the same optimization?
Wed Dec 18 09:51:40 shermanhu do you have clients giving you the actual 
"content" to layout and opti, or do your
Wed Dec 18 09:51:53 shermanhu clients give you 20-30 sites to research 
to pull content?
Wed Dec 18 09:52:08 shermanhu I think I know the answer to this, but 
wanted to know common practive here
Wed Dec 18 09:52:10 webman I'd say the latter
Wed Dec 18 09:52:20 robin I did -- I required them to give me content, 
unless I felt familiar enough with the business to create the content myself. I used to 
tell them to give me two pages for each keyword -- one at around 350 pages and one at 600
Wed Dec 18 09:52:36 webman I know my client gave me a site full of 
articles and from there I composed 12 doorway pages.
Wed Dec 18 09:52:56 cindyt I will charge extra to create the content, 
or include it in the contract and take this part out.
Wed Dec 18 09:53:17 robin problem is, unless you know their business, 
it's often hard to create content -- good QUALITY content for the search engines and 
visitors alike. Clients often have advertising copy they can send you that you can rework into 
a Web page, etc.
Wed Dec 18 09:53:18 shermanhu so like a copywriting charge of sorts?
Wed Dec 18 09:53:20 webman that seems fair cindy, if you have to create 
it from scratch
Wed Dec 18 09:53:33 cameron researching content costs more simply on a 
BTH basis
Wed Dec 18 09:53:39 robin good idea Cindy -- we need to add that
Wed Dec 18 09:53:39 shermanhu true
Wed Dec 18 09:53:55 cindyt I also have a friend who is a copywriter who 
I plan to outsource to...
Wed Dec 18 09:53:57 cameron by the hour
Wed Dec 18 09:54:32 robin Dan -- you'd asked a question regarding #4 -- 
could you please repeat it?
Wed Dec 18 09:54:43 shermanhu plus don't forget "industry lingo" 
nuances, and phrases that can get the client in trouble
Wed Dec 18 09:54:57 benu Cindy - I am looking for good copy writer.
Wed Dec 18 09:55:22 robin Benu -- Karon Thackston is a very good one -- 
I can give you her email address later, if you'd like
Wed Dec 18 09:55:30 dan If you provide the changes to the client, 
wouldn't the clients webmaster use it again and again?
Wed Dec 18 09:55:50 robin Sherman -- don't we have a clause somewhere 
that covers those (I assume you mean) trademarked phrases?
Wed Dec 18 09:56:49 robin Dan, I apologize -- but I'm not following 
you. could you explain?
Wed Dec 18 09:57:00 shermanhu what I mean is if the client is a real 
estate investor, not a realtor, there are phrases they should definitely not use, in order 
not to get them in trouble with the real estate board
Wed Dec 18 09:57:31 shermanhu and a seo who is not familiar with that, 
could pull phrases realted to realtors that will get the client in trouble
Wed Dec 18 09:57:33 robin oh I see Sherman -- very good point -- and up 
to the responsibility of the client to know that
Wed Dec 18 09:57:42 shermanhu to double check - yeah
Wed Dec 18 09:58:04 cameron dan, if the webmaster applied the 
optimization for a single page you've consulted on, on the rest of the pages..
Wed Dec 18 09:58:11 cindyt Robin - is that covered in the advanced 
course?!
Wed Dec 18 09:58:19 cameron then he wouldn't get great results
Wed Dec 18 09:58:23 dan yes
Wed Dec 18 09:58:37 cameron general tagging, etc
Wed Dec 18 09:58:43 cameron non-unique
Wed Dec 18 09:58:59 cameron most webmasters don't have the time to take 
on SEO themselves
Wed Dec 18 09:59:13 cindyt or want to...
Wed Dec 18 09:59:20 cameron it might happen once or twice, but they 
deserve the results they get
Wed Dec 18 09:59:24 robin oh is that what he's referring to? Applying 
those same principles to other pages? definitely wouldn't work. the webmaster has to work 
with the seo and not do anything to the site at all. In fact, that should be in the 
contract -- the client should NOT touch the site if they want results!
Wed Dec 18 10:00:00 robin Cindy, is what covered in the advanced 
course? (got a little lost there!)
Wed Dec 18 10:00:00 cameron in my experience it's difficult enough just 
to get a webmaster to apply the changes
Wed Dec 18 10:00:12 dan Or copy the work for future use....
Wed Dec 18 10:00:36 cameron all themes considered there isn't much 
profit in it
Wed Dec 18 10:00:49 shermanhu robin, how do you mean clause to protect 
"trademarked phrases"?
Wed Dec 18 10:01:06 cameron just do it?
Wed Dec 18 10:02:13 robin you, as an SEO, may not know that a phrase is 
trademarked, so the client needs to be responsible for making sure that they aren't using 
someone else's trademarked terms. Example -- I wrote an article a long time ago that had 
"frizbees" in it, and the FRIZBEE company's lawyer sent me a letter about it. I didn't 
know it was a trademarked term. That's what I mean
Wed Dec 18 10:02:55 journey How do we address changes (text, content or 
even redirects) that clients make after we've optimized pages?
Wed Dec 18 10:03:16 robin that's a very very good point, and I was just 
going to mention it.
Wed Dec 18 10:03:25 robin I have an SEO friend, and she did all of this 
work for her client
Wed Dec 18 10:03:36 robin right behind her, he was doing other work, 
and changing out things, etc.
Wed Dec 18 10:03:49 robin it messed up her SEO work totally. She didn't 
know he was updating and working on the site.
Wed Dec 18 10:03:55 cameron we get this ALL the time
Wed Dec 18 10:04:11 dan can you copy protect the changes you made to 
the site?
Wed Dec 18 10:04:40 robin so there needs to be an agreement of some 
sort about this -- that the client won't work on the site while the SEO is optimizing, and 
it would even be a good idea if you're responsible for maintenance that the SEO is at 
least consulted when the company decides to make any changes -- so you can do any needed SEO 
changes
Wed Dec 18 10:04:58 cameron touch on redesigns?
Wed Dec 18 10:05:11 robin I wouldn't think so, Dan -- the site wouldn't 
be yours, and it's not your content.
Wed Dec 18 10:05:13 shermanhu if you can combine seo with subscription 
services (monthly) - then you can have more control
Wed Dec 18 10:05:27 journey Thanks, good info
Wed Dec 18 10:05:47 robin redesigns can be a nightmare -- again, I 
would add a clause in the contract about it -- that the SEO is at least brought into the loop 
when the company decides to redesign the site and make it ALL flash!
Wed Dec 18 10:06:23 robin that is, if you have a maintenance contract 
as well. If you don't, then you'll probably be hearing from the company soon after they've 
messed up their rankings!
Wed Dec 18 10:06:59 robin In #5, we simply outlined the major engines. 
Some of these don't actually need to be listed, since they're powered by other engines. 
But, we talked last time about including them all. The choice would be yours --
Wed Dec 18 10:07:23 robin comments on #5?
Wed Dec 18 10:07:40 webman what are some good business to business 
directories?
Wed Dec 18 10:07:49 webman and are they worth the PPI?
Wed Dec 18 10:08:02 shermanhu I would add them all - as most clients 
don't have a pulse of the networking relationships
Wed Dec 18 10:08:05 robin depends on the type of business you're in -- 
check with searchengineguide.com and look for some verticals
Wed Dec 18 10:08:17 shermanhu and might ask about a search engine they 
did not see in your contract
Wed Dec 18 10:08:18 robin and it's impressive to list them too ;)
Wed Dec 18 10:08:32 shermanhu plus, it gives credibility (impressive)
Wed Dec 18 10:08:43 webman I know business.com is one and they charge 
$99 per year I think, but I don't know about the ROI there
Wed Dec 18 10:08:48 robin many business to business directories have a 
high PageRank/link pop -- and are considered authoritative sites
Wed Dec 18 10:09:23 robin you're after a couple of things though with 
those directories/verticals- -- you're after visibility, and you're after building your 
link pop. Both are crucial
Wed Dec 18 10:10:03 robin In #6 -- you basically tell the client that 
the search engine industry is FAR from stable and fluctuates on an every second basis, so 
you cover your tail when things change!
Wed Dec 18 10:10:26 robin let me also say this, since this is a room 
full of professional SEO's --
Wed Dec 18 10:13:22 peace Is there any indication that Google would 
penalize a site just because the site says SEO By... as a credit?
Wed Dec 18 10:13:35 peace like web design by...
Wed Dec 18 10:13:48 robin no -- I haven't heard of that. then again, I 
hear of strange new bannings all the time it seems!
Wed Dec 18 10:14:16 peace All my sites are Google spam free compliant 
and seem to be doing good in google...
Wed Dec 18 10:14:25 dan I just had an e-mail form google about dropping 
off from their database.....do you want me to post it?
Wed Dec 18 10:14:38 peace but I give myself an seo credit at the bottom 
of each homepage too
Wed Dec 18 10:14:39 robin Anyway, #6 just covers your bases, so if your 
client loses rankings, you've warned them ahead of time. That's why it's important to 
keep in good with Google, because if your client is banned, they'll blame you.
Wed Dec 18 10:14:54 robin sure Dan --
Wed Dec 18 10:15:31 cameron have we already discussed contracts & hard 
costs?
Wed Dec 18 10:15:46 cameron i.e., Yahoo $299, Ink $25, etc.
Wed Dec 18 10:16:01 robin we're discussing the standard contract right 
now. we've discussed costs and pricing structures earlier -- pay inclusion, who pays, 
etc.
Wed Dec 18 10:16:18 cameron k, I'll get the tanscripts
Wed Dec 18 10:16:39 robin #7 is the "non compete" clause -- up to you 
if you want to go that route. I know SEO's who use it to their advantage -- charge more if 
they don't take on competing clients
Wed Dec 18 10:17:01 robin other SEO's love to take on competing clients 
and then set up cool ways to get them all found (top 10 lists, etc.)
Wed Dec 18 10:17:31 robin #8 is about changes to the Web site by other 
parties -- so we DID include it! yes!
Wed Dec 18 10:17:47 robin we also included hourly rates for additional 
charges -- that's important to include
Wed Dec 18 10:19:12 robin #11 covers holding the SEO harmless for 
trademarks, etc., so we included that too -- good
Wed Dec 18 10:19:56 robin confidentiality agreements are popular in 
contracts. If you use one, you won't be able to post examples of your success stories unless 
you keep them very anonymous ;)
Wed Dec 18 10:20:36 robin obviously, confidentiality agreements pertain 
to clients' materials, passwords, etc., which definitely need to be spelled out here
Wed Dec 18 10:21:02 cindyt if we don't use one, and we do want to post 
examples of our successes, should we include something to that effect?
Wed Dec 18 10:21:06 webman for number 9, what is a good per hour rate?
Wed Dec 18 10:21:07 robin in #13 -- we do mention the time frame -- 
saying that it varies. But, we can add a minimum of 6 months --
Wed Dec 18 10:21:20 robin I would definitely get written permission 
from your clients first
Wed Dec 18 10:21:34 shermanhu robin, for exclusivity in pt#12
Wed Dec 18 10:21:52 robin rate per hour varies greatly. I know some 
SEO's who work for $50 an hour, and others who consult for $500 an hour!
Wed Dec 18 10:22:04 shermanhu what's fair to charge a client - so that 
your name or company name does not appear on the site, let alone the source code
Wed Dec 18 10:22:43 robin so you don't want your name as the SEO 
company to appear on the site? is that what you're saying?
Wed Dec 18 10:23:06 shermanhu if the client does not want "design by" 
or "powered by" or "seo by" - yeah
Wed Dec 18 10:23:28 robin Oh -- haven't heard of charging extra for it 
-- interesting idea!
Wed Dec 18 10:23:48 cindyt I like it!
Wed Dec 18 10:23:52 shermanhu if the client is in a competitive 
industry, and want to "keep" the seo / designer to their company - without competition knowing
Wed Dec 18 10:24:04 robin very good point, and that happens a lot
Wed Dec 18 10:24:15 shermanhu after all, that's our handiwork, and we 
should get some credit for it
Wed Dec 18 10:24:22 robin we've pretty much gone over it all -- any 
other comments or questions?
Wed Dec 18 10:24:37 cameron I have a question/comment on #7. Is this 
really necessary if you aren't competing for the same phrases, etc.?
Wed Dec 18 10:24:38 shermanhu so a "non-credit" fee
Wed Dec 18 10:25:21 robin Cameron, some SEO companies will only take on 
ONE client per industry -- one mortgage company; one book store; one casino, or whatever.
Wed Dec 18 10:25:23 cameron we're merely offering a service that places 
clients' sites in front of their customers
Wed Dec 18 10:25:34 shermanhu this is great robin, I will doctor this 
contract up to reflect my other services ie. design, email/aff mktng, copywriting etc
Wed Dec 18 10:25:49 cameron all have equal right of that placement, 
equal access so to speak
Wed Dec 18 10:25:57 robin if it's a local mortgage company, I wouldn't 
think the client would care if you're optimizing a mortgage company in Alaska, when the 
client is in LA, or whatever
Wed Dec 18 10:26:17 robin yes, that's true. The point is, YOU choose 
how you want to handle it. You can always charge more if you won't take on competing 
clients
Wed Dec 18 10:26:32 cameron good point
Wed Dec 18 10:26:34 cameron thx
Wed Dec 18 10:26:51 robin I'll rework this and send it to the attorney.