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Getting the Most from GoTo.com An in-depth review
of the leading pay-per-click search engine.
by Robin Nobles
One aspect of search engine positioning that has always
been controversial is the pay-for-placement engines. After all, the Internet is
a vast and free super highway, right? ...and we resent having to pay for
something that we can get for free elsewhere.
On the other hand, many websites are experiencing excellent
traffic through the pay-for-placement engines, so we need to keep anmind
when it comes to the potential success of our website.
So let's take an insider's look into some of the pay-for-
placement search engines, beginning this month with the oldest and largest of
them all, GoTo.com.
GoTo is responsible for 2.9% of all searches --
http://websnapshot.mycomputer.com/searchengines.html --
slightly ahead of such notables as Lycos, Excite, HotBot, and AltaVista with
100 million searches performed per month and more than 10 million click
throughs. They also boast as having 10 million unique visitors each month,
which includes visiting the site through their Search Syndication
Networktm which features over 100,000 affiliate sites that have
integrated GoTo search capabilities into their site or that direct traffic to
the GoTo site itself.
For the month of March 2000,
MediaMetrix.com rated
GoTo as the #9 search engine, with a resulting 7,296,000 unique visitors during
that month.
Not too shabby.
Not only that, GoTo's top 2 or 3 results are displayed at big
name sites like AltaVista, Lycos, and HotBot.
But how many people actually purchase keywords through GoTo?
According to Christy, a GoTo representative, GoTo currently
has over 25,000 active paying advertisers, which does not include their banner
advertisers.
In regards to what you can expect to pay for a keyword at GoTo
today, is there an average cost?
Answer: No, because the value of keywords tend to vary
depending on popularity. Some keywords can be purchased for as little as a
nickle ($.05) per click , while others in more competitive categories go for
over $5 a click. Another factor is that competitors often outbid each other
driving the bid prices upward. There is a $20 minimum charge per month.
Like many of the other pay engines, GoTo supplements its results
from the Inktomi engine. Paid listings come first in the search results,
followed by unpaid listings from Inktomi.
Simplicity Reigns
GoTo has embraced a philosophy that many of the major engines,
such as Google, is gravitating toward. Rather than cluttering their site
with a myriad of additional features, GoTo has chosen a site design that makes
it easy for the site visitor to locate what they presumably can there to get --
search results!
Their adoption of a more simplistic approach to searching can be
seen in their clear and simple interface. Your choices are few. You can search
by utilizing their search window, or you can browse through their categories.
If you're interested in shopping or auctions, you can choose either of those
functions. Or, browse through their Small Business Directory to finetune
your search even more. Tabs at the top of the page will guide you through every
area of their site.
Not only is their user interface simple, but GoTo has fewer
top-level directory categories than most other search engines. Their reasoning
is that having more than 10 topics in a directory creates confusion to the
average consumer.
Because results are purchased, and because GoTo enforces a
strict relevancy policy, those who search at GoTo will generally get more
relevant results -- which is another reason for GoTo's continuing
popularity.
Advantages to purchasing
keywords through GoTo
Besides providing results to many of the major engines, one of
the other advantages to purchasing keywords through GoTo is the amount of
potential traffic through some of the META search engines that GoTo provides
results to. Some of these search engines and partners include DogPile, GoHip,
Go2Net, Globe, and Fortune City, according to Christy of GoTo.
Greg Walthour with
InternationalWebworks.com says that he gets "two for the
price of one" with GoTo and DogPile. In other words, for every two hits he
gets through GoTo, he gets another one through DogPile.
Other advantages include:
- GoTo presents users with 40 search results per page. So, your
#15, or even #35, isn't found on the 2nd or 4th pages of results. Your site is
there with all of the other "first page results." And, if you create a
captivating title and description that will grab users and drag them to your
site, you can conceivably bid less for your keyword and not sacrifice traffic.
- You only pay for clicks to your site, not for "page
impressions." Page impressions refers to the number of times someone has the
opportunity to see your ad or listing in the results. With GoTo, you only pay
for actual visitors to your site.
- As Christy said, "You have control over where you are on the
search."
- With the non-paying engines it's more difficult to effect
where you appear in the results. In some cases you can spend weeks trying to
optimize a page yet not make into the top 10 results.
- With pay-for-placement engines like GoTo, however, you choose
where you want to be in the rankings. You don't have to worry about pesky META
tags or complicated search engine optimization strategies. You simply cough up
the money and your site is at the top.
- With the free search engines, when the ranking algorithms
change, you may watch your top ranking plummet considerably. But with pay
engines like GoTo, as long as you're willing to hand out the cash, you'll still
be on top, no matter what's going on with the conventional engines.
- You can target your audience based on the keywords you've
chosen. For GoTo itself, this means that you don't have to create a series of
information pages designed to bring in traffic through those other doorways.
Simply purchase the desired keywords, and you're off and running.
- "You can modify terms if you're not getting clicks on
them, or you can totally delete them and add more terms," says Christy.
- If you choose a keyword and get little traffic, you have the
option of deleting that keyword and choosing another one. Or, you can get a
refund of any funds deposited into your account, except for the initial $25
non-refundable deposit.
- Christy suggests taking advantage of their Express Service --
http://www.goto.com/d/about/advertisers -- where you get a
professional consultation to help you come up with a listing of 20 of the most
relevant terms for your site.
- GoTo recently implemented a couple of payment plans to make
it easier for you to manage your account. In their Non-Stop Payment
Plan, your account will remain online without interruption if your
advertising budget has been depleted.
- The Fixed Budget Plan allows you to set a fixed
advertising budget that you want to spend each month, and when that amount has
been depleted, your account is stalled pending action by you.
- With the pay-per-placement engines, the cost per lead is
generally less than the cost per lead in some other forms of advertising.
Todd Watts of OneSoft.com says,
"Considering some of the poor responses that we received
via the banner ad campaign, the keyword buys at GoTo represented a value."
So, how does this
"pay-for-placement" stuff really work?
Let's say that you decide to try your luck at bidding on a
keyword at GoTo. How do you get started?
First, visit the site and access their Search Term Suggestion
List --
http://www.goto.com/d/about/advertisers/othertools.html.
Type in your keyword, then get suggestions for related keywords and learn how
many people actually searched for that keyword at GoTo during the past month.
(Note: GoTo often moves the tool and makes it unavailable except to
those who purchase keywords.)
Then, search for your keyword at the engine itself. Where do you
want to be in the rankings? Where are your competitors?
Finally, visit their bidding location --
http://www.goto.com/d/about/advertisers -- and complete the
onsite form. Keep these guidelines in mind:
- You must bid at least $.05 for a keyword, and increases to
the bid amount must be in increments of $.01.
- Make your bids competitive! Look at the bids on the first
page of forty results and see where you want your site to fall.
- GoTo claims that you'll have more success if you bid on ten
to twenty items that are relevant to the content of your site, rather than
picking a single keyword phrase. Consider synonyms and variations of your
keyword phrase, your company name, your products or services, regional
keywords, and more.
Allan Gardyne says,
"I recommending paying the minimum account fee as an
experiment and buying as many search phrases as you can possibly come up with
to increase your chances of being seen. That's a very cheap way of finding out
what works."
Allan and Nathan Power run a website called
PayPerClickSearchEngines.com that offers excellent
information about the different pay-per-click engines.
- The minimum order is $25. This means that you must deposit at
least $25 in order to bid on a keyword. The initial $25 is non-refundable, but
any amount over that is refundable.
- You can purchase as many keywords as you choose, but you can
only link to one page per search term.
- Your keywords must be relevant to your site, and your title
and description must also relate to the search term.
- Adult website owners must purchase keywords that are clearly
adult-related. So, an adult site couldn't purchase keywords such as "girl,"
"doll," "couple," etc.
- Sites that depict acts of violence or illegal activities
won't be accepted into GoTo.
- Orders are normally processed and implemented within 3 to 5
days. This lead time is needed in order for the editors to check the relevancy
of your search terms.
- Did you know that you can bid on a directory term? You simply
submit your bid in the same manner as you would any search term.
Make sure your title and description are captivating and
designed to pull in traffic, and use your keyword phrase in each. Then, after
you complete their submission process, wait for approval. Christy explains,
"When you first submit terms, an editor will review the terms and approve or
disapprove them. If the terms aren't approved, they will tell you why so you
can correct it."
How can you increase your
click-through rate?
According to GoTo's research, the #1 ranked spot gets clicked on
three times as much as the #5 listing. However, keep in mind that captivating
titles and descriptions can go a long way toward bringing in business, even if
you're not at the #1 spot. And, by all means use your keyword phrase in your
title and description.
However, since GoTo provides its top 2 or 3 slots to many of the
major engines, you need to take that into consideration when deciding what to
bid.
As with all other areas of search engine positioning, choosing
the right keyword is paramount to boosting traffic. Don't choose keywords that
are too broad, because that traffic probably won't convert to sales. On the
other hand, don't choose keywords that are too limiting too, or you won't get
any traffic.
Jerry West of
WebMarketingNow.com says,
"I recommend choosing only VERY targeted keywords so you
get qualified traffic, not those who are 'just browsing.' I had a client
purchase 'toys' and they had a very niche market in the toy industry. They went
through $700 in three days and didn't make one sale."
Robert Woodhead of
SelfPromotion.com
says,
"On GoTo.com, you should never take the top listing unless
it is dirt cheap."
Woodhead continues,
"On very generic keywords, I like to be on page 1 but
'below the fold,' so that people have to scroll down to find me. Fewer clicks
but they convert well."
"A subtle thing to keep in mind on GoTo is that you don't
want to be the top listing; you want to be the top listing for what it is
you're selling. So if you're selling left-handed monkey wrenches, on the query
'wrenches' you only want to be the top listing that mentions 'left-handed."
GoTo's Relevancy
Police
What if you have a huge advertising budget, and you decide to
purchase 100 keywords in unrelated areas simply to boost traffic to your site?
Since you're purchasing keywords, aren't you able to purchase any keyword that
you choose, as long as you're willing to pay the price?
Answer: Nope.
GoTo has a strict guideline pertaining to relevancy which
is:
"Advertisers may bid on a search term if their Web site has
content that is clearly and obviously reflective of the search term, and their
line listing (title and description) accurately describes why their Web site is
listed for the search term."
Briefly, their relevancy criteria states that search terms
should describe the website itself, must reflect the content of the site, and
must be found easily on the site.
Since the relevancy policy is fairly new, GoTo has a Quality
Assurance Team that is currently going through and checking all areas of
the index to make sure that every key term is relevant to the connected
website.
For more information about relevancy, visit the Advertiser's
Guide to Listing with GoTo.com --
http://www.goto.com/d/about/advertisers/relevancy.html
What's to prevent a competitor
from clicking on your site over and over again to run up the
cost?
A major concern with pay-for-placement subscribers is whether a
competitor could spend hours running up the click throughs on their site. To
present this from happening, GoTo's security software offers "click protection"
against invalid clicking, and it monitors any suspicious activities. If you
suspect that someone has utilized invalid clicking on your site, simply report
it to GoTo, and their Click Activity Team will investigate.
Is there a
downside?
With virtually every program, there is a downside, and this is
certainly true when it comes to the pay-for-placement engines.
One area that generates the most complaints is the increasing
costs per click through. Greg Walthour said that back in September, he paid
$.06 a hit for "boston real estate," but it is now $1.26 a hit.
Greg explains,
"GoTo has almost gotten too expensive for the little guy.
It's a case of the small guy going against the big guy, and the big guy will
eventually win. The key is to get in early. Get in early and get a presence
with your keywords because it won't last forever."
Another major area of complaint takes us back to the original
idea of the Internet being a huge free resource for the taking.
Bill Guthrie explains,
"I do not like the concept, and I fail to see how the
ability of purchasing ranking is going to improve the overall performance of a
particular indexing service or guarantee valid results for a search. I'm afraid
the ranking results of a search will become a matter of who has the deepest
pockets instead of who has the best information."
How accurate is their Search Term Suggestion Tool?
Jerry West of WebMarketingNow feels that the information from
GoTo's Search Engine Suggestion Tool is misleading. He explains,
"I feel GoTo.com is VERY misleading in their `number of
queries' they post for the month. We got a top listing for a keyword phrase
that stated was pulling over 3,000 queries per month and we got nothing, zero,
nada. I find this VERY difficult to swallow that their numbers are legit.
Having a #1 for three weeks and zero traffic? With 3100 queries the month
before? Did I just buy the Brooklyn Bridge or what?"
In fact, subscribers to
WordSpot.com may see
totally different results at GoTo versus WordSpot, who gets their keyword
results from the major meta crawlers and search engine voyeurs. So, when using
GoTo's Search Term Suggestion Tool, understand that the results don't
take into consideration distortions created by tools that check rankings or
from Goto's affilate sites.
What does this mean when it comes to purchasing keywords through
GoTo? John Heard of WordSpot says,
We've found that GoTo is a very cost effective service for
companies, the cost per click is way below the cost for banner advertising and
the leads generally convert well. We advise our clients to review both the GoTo
Search Term Suggestion Tool and Microsoft's Bcentral -
http://keywords.bcentral.com/ keyword search quote tool
to get a feel for what kind of traffic is being generated for a search term on
both engines.
We also suggest driving the leads from pay per click
engines to a specific page or url so you can track if the visitors are
traveling on into your site. If you find they're "stopping at the front door"
so to speak, then you're wasting your money on that term, or you've been the
victim of an automated tool clicking on your links. There are some issues at
times with GoTo affiliates that pass "fake" traffic to goto because they get
paid up to $10.50 per 1000 clicks. Make sure and keep an eye on your stats and
watch for large increases in traffic that isn't traveling into your site.
In closing
If you're going to try your hand at purchasing a few keywords at
GoTo, read this article and GoTo's submission guidelines very closely. Pick
keywords that will have the best chance of converting to sales, meaning not to
choose very general keywords that will run up your click through costs, and not
to choose such specific keywords that you'll get no traffic whatsoever.
Start out slowly in terms of money, but choose at least 10 to 20
keywords to start. Monitor your GoTo traffic closely as well as through meta
search engines such as DogPile. Adjust your strategy accordingly.
Oh, and good luck!
Note: In the process of collecting data for this article,
Robin Nobles polled a group of past and present students of the Academy of
Web Specialists. A chart showing results from that poll as it relates to
GoTo.com can be viewed by following this
link.
This article was written by Robin Nobles, Director of Training
at the Academy of Web
SpecialistsTM. Over the past few years,
she has trained over 1000 people in her online and onsite courses in search
engine positioning strategies and has written three books that can be ordered
through Amazon. Visit the Academy's training Website to learn more about their
online courses: http://www.onlinewebtraining.com.
This article first published by Planet Ocean in their
Search Engine News Update Newsletter (http://www.searchenginehelp.com/acws).
For more search engine
articles, click here.
Academy of Web SpecialistsTM
©1999-2001 Academy of Web Specialists. All rights
reserved. 418 Main St. #9, Half Moon Bay, CA 94019 (650) 712-8198

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