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Virtual Assistants
by Gary Woods
You people need some help!
No, no, I don't mean that way, although
Well anyway, most of the
time when I see you folks you all look exhausted. It's no wonder really,
you're all out there doing all the things it takes to run a business,
and doing it without any help!!! I've been wandering around the Internet
as usual and came across some resources which may enable you to get a
little more sleep, and probably even do a better job of some of the things
you're now trying to do all by yourself. The talent pool is great out
there in Cyber-Space, and there are people who would love to work for
you as a Virtual Assistant.
Essentially a Virtual Assistant is anyone who has the time, talent, skill
sets, and desire to help you with some aspect of your business in an ongoing
way. The cool part about a Virtual Assistant is that instead of accomplishing
their work on-site they can be located anywhere in the world and get just
about any job done that doesn't require geographical proximity to your
place of work.
There are basically 4 levels on which you can interact with a Virtual
Assistant. These levels essentially involve trust and familiarity with
your business. The first level is handling your Communications. You could
have an Assistant pickup, prioritize and send your Email. Also they could
answer phones, send Faxes, and anything else a traditional secretary would
do for you. The phone companies are just dying to help you run your business
from anywhere in the world, just give them a call and check out the options.
In no time at all you could sound like a corporate giant from your one-person
office. Or, if you'd rather not deal directly with the phone company there's
a company called GotVMail Communications.
http://www.gotvmail.com/. GotVMail can provide your business with
a unique toll free number, voicemail, multiple mailboxes, custom greetings,
music-on-hold, live call forwarding, and other professional virtual office
features at very reasonable rates.
The second level of trust is Data Transfer. This involves exchanging computer
files between you and your Virtual Assistant or with any one else for
that matter. For example, have you ever had a huge file that you would
like to send someone instantly, but you couldn't quite get it onto your
ISP's Mail Server? There's a site called Whale Mail http://www.whalemail.com/
that allows you to upload monstrous files and leave them there for 14
days. Just setup a Whale Mail account and start sending. Or better yet,
tell your Virtual Assistant and they'll do it for you.
The third level of trust is Collaboration where you and your Virtual Assistant
share the same virtual workspace. One great resource for this is something
called Community Zero http://www.communityzero.com/
This site allows you to create your own private area on the Internet
in which you can connect a group of people. The area is password protected
and allows you to share and store files critical to your business. Also,
you can have chat and instant messenger sessions with any number of assistants
or clients, set up schedules and much more. To setup an account with Community
Zero takes only a few minutes and doesn't require any technical expertise.
The fourth level of trust involves Remote Access where your Virtual Assistant
can view or take complete control of your computer as if they were sitting
right at your keyboard. GoToMyPC https://www.gotomypc.com/
is a Web based application that provides this capability and is much more
powerful than any of the remote access software that I've seen. With GoToMyPC
the possibilities are really endless! For example, let's say you're in
meeting and desperately need a file that you left at home. Drop your Virtual
Assistant a quick email and tell them to upload the file to your Whale
Mail account. Then at the break access the account and download the file
to the meeting. Even if you don't use an assistant this could be a very
powerful tool. With GoToMyPC you can log in from any Internet connection
and send yourself a FAX, transfer a file, or do your banking.
Another solution for accessing your files is provided by a company called
Mangomind http://www.mangosoft.com/products/mangomind/.
They describe themselves as an "easy-to-use, shared Internet workspace
for mobile professionals, teleworkers, and geographically dispersed work
teams." Basically what they do is setup a hard drive that you can
access via the Internet so you can have all your files anytime, and share
them with anyone to whom you give the password.
One of the cool things you could have your assistant do is start promoting
your website with the Search Engines. Or as I like to think of it, actually
get some "Return on Investment" for all that money you shelled
out. A really economical way of starting to get some recognition with
the Search Engines is to buy it. There is a site called "Overture"
http://www.overture.com/ that allows
you to bid on keyword phrases. The cool thing about Overture is that if
you're in the Top 3 spots on that engine you also get listed in the Top
3 spots on Yahoo, AOL, MSN, HotBot, Lycos, AltaVista and several other
major engines. There are many keywords that no one is currently bidding
on, and that means you can be listed in the top spot on the biggest search
engines in the world.
Okay, you've got your top spot on Yahoo, AOL and MSN, wouldn't it be cool
to send out Emails to all your friends, relatives and most importantly
prospective employers about what a great web presence you have? And, wouldn't
it be even cooler if it looked like a very classy advertising house did
it for you? There's a web site called HTML Email Marketing, http://www.html-email-marketing.com/
that can do just that. Among their services is creating attractive HTML
Email with Ready-To-Use Templates. They also automatically deliver the
email, and track the results to see who picked up their email and how
long the recipients looked at your transmissions.
If you're interested in looking into the possibility of getting a Virtual
Assistant here are three sources I came up with to start your search.
Virtual Assistants.com http://www.virtualassistants.com/
Staff Centrix http://www.staffcentrix.com/
and the Virtual Assistants Association http://www.ivaa.org/
Or, if you're just interested in some short-term help a very good resource
is a site called "elance" http://www.elance.com/.
They will allow you to post your project on their site and have professionals
bid on the project or present proposals to you as to how to meet the goal.
Well that's about it for me. If you have anything suggestions or questions
I can be reached at FAX Email gandlwoods
or drop me a note to 5098 Cathedral Oaks Rd. Santa Barbara CA 93111.
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418 Main St. #9, Half Moon Bay, CA 94019

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