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  1. Web Shoppers Cool to Online Wish Lists*  by Liane M. Gouthro,  12-17-2001.Many webstores offer personalized online gift registries and wish lists as a personalization feature... Category: Personalization, 1-to-1 Marketing.  (* The URL and full description are available to paid subscribers only. Click here to subscribe.)
  2. Virtual Certificates Make Last-Minute Gifts*  by Liane Gouthro,  12-20-2001.Overview of online gift certificate vendors, offering digital certificates that can be used at multi... Category: Gift Store, Flowers, & Greeting Card Cases.  (* The URL and full description are available to paid subscribers only. Click here to subscribe.)
  3. Even Online, Department Stores Draw Holiday Crowds*  by Michael Pastore,  11-26-2001.The Holiday eCommerce Index from Nielsen/NetRatings showed a good spike in online shopping on the da... Category: Shopper Demographics & Behaviors.  (* The URL and full description are available to paid subscribers only. Click here to subscribe.)
  4. How to Create a Direct-Response Web Site*  by Steve Gibbs,  07-24-2001.When webstores fail to generate sales, it is often because they are missing a direct-response sales ... Category: Store Design (general).  (* The URL and full description are available to paid subscribers only. Click here to subscribe.)
  5. Where's the Store?*  by Dana Blankenhorn,  07-16-2001.Discussion of how various proposed U.S. laws to implement Internet sales taxes relate to the actual ... Category: E-Commerce Tax Collection.  (* The URL and full description are available to paid subscribers only. Click here to subscribe.)
  6. What Features Do Online Shoppers Want? Search, Close-Ups*  by Laura Lorek,  03-12-2001.E-tailers have tried all manner of interactive and decorative features to draw shoppers to their web... Category: Shopper Demographics & Behaviors.  (* The URL and full description are available to paid subscribers only. Click here to subscribe.)
  7. Can E-Tailers Make a Dime?,  by Keith Regan, E-Commerce Times,  01-26-2001. The only e-tailers turning a profit, so far, are mom-and-pop scale operations that have built slowly, investing only their own money. In a couple of years, the list of profitable webstores may be lengthy -- but it won't include the high-rolling dot-coms.. Category: Intro E-Commerce Articles
  8. As You Like It*  by Jackie Cohen,  10-30-2000.Comprehensive survey and comparison of personalization/customization technology providers for websto... Category: Personalization, 1-to-1 Marketing.  (* The URL and full description are available to paid subscribers only. Click here to subscribe.)
  9. WebStores 2000* A rather impressive line of store building packages using ASP pages for a Microsoft NT server. A ver... Category: Lesser Known Store Software.  (* The URL and full description are available to paid subscribers only. Click here to subscribe.)
  10. Study: Most E-Shoppers Abandon Carts*  by Lori Enos,  10-24-2000.A study by BizRate.com gives a detailed breakdown of the well-known problem of shopping cart abandon... Category: Misc. E-Commerce.  (* The URL and full description are available to paid subscribers only. Click here to subscribe.)
  11. Teens Not Online as Often as You Think*  09-13-2000.Teens spend far less time online than adults - 300 minutes per month on average - according to resea... Category: Shopper Demographics & Behaviors.  (* The URL and full description are available to paid subscribers only. Click here to subscribe.)
  12. UPS Unveils E-Commerce Returns Program*  by James M. Morrow,  09-21-2000.A UPS pilot program with Buy.com, that simplifies consumer returns of merchandise purchased online, ... Category: Customer Service in Online Sales.  (* The URL and full description are available to paid subscribers only. Click here to subscribe.)
  13. Click, Print and Save: Online Couponing,  by Geneva J. King, ChannelSeven,  09-21-2000. Overview of online discount coupon schemes, including services from DailyeDeals.com, Coupons.com, CoolSavings.com and eCoupons.com. Discusses their different approaches, coupons for webstores vs brick-and-mortar retailers, security and fraud issues. Category: Incentives and Contests
  14. Recognizing Customers You've Never Seen Before*  by Alexis D. Gutzman,  07-11-2000.Description of a powerful new site personalization technology for webstores. Angara populates the pa... Category: Personalization, 1-to-1 Marketing.  (* The URL and full description are available to paid subscribers only. Click here to subscribe.)
  15. E-Service: Retaining Your Customers in the Internet Age*  by Chris Balfe,  09-13-2000.Customer service is a key differentiator among webstores. Provide great customer service and you'll ... Category: Customer Service in Online Sales.  (* The URL and full description are available to paid subscribers only. Click here to subscribe.)
  16. Internet Companies Learn How to Personalize Service*  by Susan Stellin,  08-28-2000.Update on the progress of webstores towards more accurate and successful personalization and market ... Category: Personalization, 1-to-1 Marketing.  (* The URL and full description are available to paid subscribers only. Click here to subscribe.)
  17. U.S. Fines E-tailers $1.5M for Late Holiday Deliveries*  by Jennifer M. Hampton,  07-27-2000.The US Federal Trade Commission has fined seven e-tailers, including Macys.com, Toysrus.com and CDNo... Category: Legal & Govt. E-Commerce Issues.  (* The URL and full description are available to paid subscribers only. Click here to subscribe.)
  18. Canadians Suffer from Lack of E-Commerce Sites,  CyberAtlas,  07-06-2000. A relative lack of Canadian-based e-tail sites is slowing the pace of online shopping in Canada, according to the Boston Consulting Group. Extensive study shows that Canadian shoppers want to buy online, but must usually turn to U.S. webstores-- often a frustrating experience. Category: International Marketing
  19. Brick 'N Mortar Vs. Dot-Com*  by Judith N. Mottl,  06-19-2000.Internet-only e-tailers face tough competition from established bricks-and-clicks merchants (Staples... Category: Customer Service in Online Sales.  (* The URL and full description are available to paid subscribers only. Click here to subscribe.)
  20. Lands' End Brings Virtual Swimsuits to the Net*  by Elizabeth Blaker,  05-24-2000.Catalog-and-click etailer Lands' End is running against the trend towards simplicity in webstores. I... Category: Apparel Industry Cases.  (* The URL and full description are available to paid subscribers only. Click here to subscribe.)
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Special if you subscribe to Web Commerce Today before the end of June

I'll give you four e-books worth $105.35 absolutely free if you subscribe before the end of June.

The Shopping Cart Report by Dr. Ralph F. Wilson The 213-page Shopping Cart Report is a comprehensive purchasing guide to e-commerce software. It provides a basic overview, as well as special informaiton on B2B, digital, and members-only e-commerce software. The top eight small to medium business shopping cart programs are compared and contrasted, and many of them reviewed in detail. In addition, you'll find links to online reviews of over 500 e-commerce programs. I sell this for $34.95.

A Merchant's Guide to E-Commerce Payment Gateways My 119-page e-book is A Merchant's Guide to E-Commerce Payment Gateways, a must if you are trying to figure out what payment gateway to get, and how this piece fits with the other pieces of your online venture. In this report I recommend several gateways, and tell you about a total of 90. You also get candid user feedback from 70 readers. I sell this for $29.95.

Report on Affiliate Management Software My 108-page "Report on Affiliate Management Software: User Feedback and Editor's Choices" gives candid feedback from 90+ people whose companies manage affiliate programs. Some of what they say is damning, some offers deserved praise. If you're planning to set up an affiliate program, this e-book will guide you -- and perhaps keep you from losing your job from making a wrong decision. I sell it for $22.95 on my website.

How to Develop a Landing Page that Closes the Sale, by Dr. Ralph F. Wilson My 24-page "How to Develop a Landing Page that Closes the Sale" explains how to maximize the effect of your advertising, by pointing to a specific "landing page" that leads the shopper to decide to complete the transaction. This short 24-page book will help you increase your conversion rate substantially. I sell it for $17.50 on my website.

But if you subscribe (or renew your subscription) to Web Commerce Today before the end of June, I'll give you a copy of all four e-books absolutely free. Together they're worth $105.35 -- and if you add in the subscription price of $49.95, the total value is $155.30. But you'll receive the e-books absolutely free when you pay only the subscription price of $49.95 . Don't miss out. Subscribe now!

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